Privacy Policy

TradiTrack is a jobs, quotes and invoicing app for tradespeople in New Zealand and Australia. It is made by Ruklay Pousajja, a sole trader based in Christchurch, New Zealand ("we", "us"). This policy explains what information the app handles and where it goes. It applies to the TradiTrack app on iPhone and Android.

Information stored on your phone

Everything you enter is saved in the app's private storage on your device:

• your business details, such as business name, GST number or ABN, contact details, bank account details and logo;
• your clients' names, phone numbers, email and postal addresses;
• jobs, line items, quotes, invoices, payments and notes;
• receipt photos you take or choose.

This information is not sent to us. It stays on your phone until you delete it or delete the app. Deleting the app deletes it, so keep a backup (see below).

Your clients' information

When you record a client's details in TradiTrack, you are the business collecting that information, and you're responsible for handling it under the privacy laws that apply to you, such as the Privacy Act 2020 (New Zealand) or the Privacy Act 1988 (Australia). TradiTrack only keeps it on your phone and only sends it where you choose to send it.

When information leaves your phone

Only when you choose to send it:

• Sharing quotes and invoices. When you share, email or print a PDF, it goes to the app or person you pick (for example Mail, Messages or a printer).
• Exports. Xero and CSV exports are files you share or save yourself.
• Backups. A backup is a single file containing all your TradiTrack data and photos. You decide where to save it, such as iCloud Drive, Google Drive or an email to yourself.

Once a file is with another app or service, that service's own privacy terms apply.

Services the app connects to

• App updates (Expo). When the app opens, it asks Expo's update service whether a newer version is available and downloads it if so. The request includes technical details only: the app version, the device platform, the update channel and a random identifier for this installation, plus the internet address that any web request reveals. It never includes your business or client data. See Expo's privacy policy.
• Subscriptions (Apple and Google). TradiTrack Pro is bought through the App Store or Google Play. Apple or Google handle the payment; we don't receive your payment details. We may receive information about your subscription's status so the app can unlock Pro.
• Crash reports. If you've allowed your phone to share analytics with app developers, Apple or Google may give us anonymous crash reports. You control this in your phone's settings.

Camera and photos

The app asks for camera or photo access only when you attach a receipt photo or choose a logo. Photos are copied into the app's storage on your phone and are not uploaded anywhere.

Children

TradiTrack is a business tool and isn't intended for children under 16.

Your choices and rights

Because your data is on your phone and not with us, you can view, correct, export or delete it at any time in the app. Deleting the app removes it from your phone. If you have a question about privacy, or want to ask about any information we may hold about you, such as an email you sent us, contact us at the address below.

Changes to this policy

If the way the app handles information changes, we'll update this page and the date at the top. Significant changes will also be mentioned in the app's release notes.

Contact

Email traditrack.help@gmail.com.